Mission & Core Competencies

Mission Statement

U S Chemical is a manufacturer committed to the success of our distributor partners. Our top priority is to deliver the most profitable distributor service program (lowest total cost) in the industry. Our customers depend on us to deliver sustainable cleaning and sanitation solutions that optimize results as well as labor, water and energy consumption.

We provide the highest quality products, innovative technology, equipment and systems in the private branded sanitation marketplace. Our commitment to your success and growth is supported by unparalleled Quality & Innovation, Customer Support, Sales & Marketing, Training & Technical Support and our National Account Program. Our bundle of products, systems and services will drive growth and development throughout your customer base, while ensuring a cleaner and healthier environment.

Core Competencies

Quality & Innovation
U S Chemical dedicates significant resources to continual research and development so that you can offer your customers new products, product enhancements and delivery systems. In our state-of-the-art R&D laboratories, products undergo stringent quality control testing to meet rigid specifications
for consistency of color, performance and efficacy.

Customer Service
At U S Chemical, you will receive a level of service unrivaled in the industry.
A team dedicated specifically to your account, your needs and ultimately the satisfaction of your customers. Customer Service will make sure you get what you need, when you need it, increasing your efficiency and ensuring timely delivery to your customers.

Field Sales
Your U S Chemical Account Manager will work very closely with your sales and management team to create an appropriate sales strategy, tailored to your strengths and approach to your market. This means getting involved and staying involved, keeping your chemical program on track. Your Account Manager will organize goal-setting and business review sessions, conduct sales meetings, create exciting sales promotions and accompany your sales team on customer calls.

Marketing Support
U S Chemical will partner with you in the development of your own private label look. Using your logo or creating a new one, we can design a label that complies with all regulations and provides you with your very own private label. Our quality products, combined with your label, service and reputation will build customer loyalty and brand recognition within your marketplace. Additional resources available include professionally designed sales flyers, product literature and trade show materials designed by an in-house team of designers. The result is an exciting, complete chemical program that your entire sales organization will want to sell!

Training & Technical Support

At U S Chemical’s Learning Center, your personnel will receive comprehensive, hands-on training on every aspect of institutional cleaning and sanitation – providing ongoing field support whenever you need it. A carefully developed curriculum, including safety awareness, blends sophisticated audio and video presentations to create a high-quality, high-retention learning experience.
Our fully-equipped training facility features operational warewash and laundry machines, providing supervised training on the equipment most commonly found at your customers’ facilities. You can expect your personnel to return to work more confident in their own ability to sell and service your chemical program.

Supply Chain
Our state-of-the-art production and warehouse facilities employ the very latest technology to ensure consistent quality and on-time delivery of your products. It’s all part of a world-class effort designed to achieve world-class results.