The primary focus of this class is institutional kitchen cleaning, warewashing,
and housekeeping.
We cover the following topics:
- Cleaning chemistry/factors affecting cleaning
- Characteristics of water, soil, substrates
- Product knowledge/selection parameters/procedures
- Dispensing equipment/installations/troubleshooting
- Regulatory/safety/health department requirements
- Survey selling/sales development
- Total Test Kit use
- Route Planning/organization
Sanitation Specialist Class Agenda
Monday Curriculum
| 9:00 – 10:00 | Welcome to U S Chemical! Discussion of the class structure and purpose, meal and transportation policy, and overview of the institutional cleaning product market. Pretest. |
| 10:00 – 11:45 | Discussion of the four essential components of cleaning – time, temperature, pressure or friction, and detergent, and the relationship between them. |
| 11:45 – 12:30 | Lunch |
| 12:30 – 2:00 | Discussion of the environmental factors that affect cleaning and product selection – procedures, water quality, equipment, nature of soil, and nature of substrate. |
| 2:00 – 3:00 | History of warewashing, introduction of functional component chemistry. |
| 3:00 – 4:30 | Discussion of the entire warewash product line. Topics for each product include appropriate use, quality, parameters, and selection criteria. |
Tuesday Curriculum
| 8:30 – 9:30 | Discuss Monday Review Sheet, conduct Tuesday AM Quiz. |
| 9:30 – 12:00 | Discussion and “hands on” work with the Total Test Kit. Actual tests are performed by each trainee on water and dishware. |
| 12:00 – 12:45 | Lunch |
| 12:45 – 1:30 | Total Test Kit, continued. |
| 1:30 – 2:15 | Plant tour – how we produce the products we sell. |
| 2:15 – 4:00 | Dispensing equipment for both warewash and specialty products. Use, calibration, wiring requirements, plumbing requirements, and field repair is covered. This is part one of a two-part section. |
| 4:00 – 4:30 | A “walk around” show and tell discussion of the features and preventative maintenance/service requirements of the ten dishmachines in our warewash area. |
Wednesday Curriculum
| 8:30 – 9:30 | Discuss Tuesday Review Sheet, conduct Wednesday AM Quiz. |
| 9:30 – 10:30 | Part two of the dispensing equipment section. |
| 10:30 – 12:00 | Correct procedures for use of a 3-tank sink. Pot and pan detergents and sanitizers use, measurement, and testing to meet legal requirements. (Continued after lunch.) |
| 12:00 – 12:45 | Lunch |
| 12:45 – 2:00 | Sanitizers, continued. |
| 2:00 – 3:30 | Discussion of all remaining non-service products (degreasers, general purpose cleaners, etc.) including selection criteria, correct use, performance expectations, and selling keys. |
| 3:30 – 4:30 | Discussion of survey selling, review of Wyndham Garden Hotel survey video. |
Thursday Curriculum
| 8:30 – 9:30 | Discuss Wednesday Review Sheet. Conduct Thursday AM Quiz. |
| 9:30 – 12:00 | This section is dedicated to a discussion of our laptop survey programs, basic sales, the use of service reports, route/prospect books, marketing tools, answering objections, and use of our AV Library for in-service presentations and personal improvement. The final discussion is on Regulatory and Safety issues, including Material Safety Data Sheets, labels, personal protective equipment, and lockout/tagout requirements |
| 12:00 – 12:45 | Lunch |
| 12:45- 2:00 | Equipment installations on selected dishmachines with our Complete Warewash (CWW-3) System. |
| 2:00 – 3:30 | Equipment installation on selected dishmachines with our Freedom F-2 System. |
| 3:30 – 4:30 | Warewash “Jeopardy”. A tradition at U S Chemical, with a selection of prizes for the big winner. |
Friday Curriculum
| 8:00 – 9:00 | Discuss Thursday Review Sheet. Conduct Friday AM Quiz. |
| 9:00 – 10:00 | Equipment installations on selected dishmachines with our Independence System. |
| 10:00 – 11:15 | Three part final exam, as follows:
|
| 11:15 – 11::45 | Lunch |
| 11:45 – Completion | Corrected final exams are reviewed. “Best In Class” award is given to the top performer for the week. The “Take Time” video is shown. |
With our best wishes for their success, class is dismissed!
All flights must depart after 3:00 PM from Milwaukee’s Mitchell Field.
